TEAM:
Erik Soriano
Xueer Xia
TIMELINE:
5 Weeks Sprint
ROLE:
Research
UX Design
EQUIPMENT USED:
Figma
Excel
Powerpoint
Summary:
Our team performed a series of heuristics evaluations, as well as usability tests on the website of the National Hurricane center (NCH) based in Miami, Florida. Over the course of one month, we evaluated the overall usability of this site, and focused on uncovering any unmet needs, and issues that could hinder the user experience. Six participants were recruited for the study. Based on the findings, we discovered that, even though all users were able to complete all the tasks, there were evident opportunities to improve the appearance of the website. After the data synthesis, a report was generated detailing all the opportunities and keepers, as well as design suggestions.
Objectives:
• Perform a heuristics evaluation on the entire webpage to encounter any hidden opportunities
• Perform usability tests to analyze the overall usability of the website
• Make design suggestions, including a style guide and templates based on the findings
Introduction
Our research team was tasked with conducting a study of the current website for the National Hurricane Center (NHC) in Miami, Florida. Over the course of 5 weeks, we conducted a complete study of the NHC website, in three phases: phase one, Heuristics Evaluation; phase two, Usability Testing; and phase three, a website redesign with guidelines.
We got familiar with the website and its navigation and components through the initial heuristic evaluation, while the usability tests allowed us to confirm some of the problems we had found, and helped us understand who the users's behaviors ad motivations.
We got familiar with the website and its navigation and components through the initial heuristic evaluation, while the usability tests allowed us to confirm some of the problems we had found, and helped us understand who the users's behaviors ad motivations.
